We've been thinking about end users a lot lately, and how we can help improve their experiences with the web interfaces that we develop. We've always offered support to our clients, but wanted to also help our clients help theirs.
We are pleased to now offer the production of high quality end user training videos for our products and solutions. Videos can be made to provide help on any of the products that we offer, such as the Andornot Discovery Interface, VuFind, Andornot Starter Kits, Inmagic Genie, DB/TextWorks and Presto.
Our short, focussed videos give your end users a walk through of the major features of your search interface using your data. These allow users to learn much more quickly than reading through help files as they can actually see what the steps are to conduct an effective search.
The videos can also target different levels of searching. If your end users tend to be casual users, we can create a video that introduces them to the basics of searching—navigating the search interface, entering search terms, and using facets, for example – with other videos available for more advanced users conducting in-depth research.
The examples above are just a few of the videos we have produced for some of our own search interfaces. Our video training solutions are not limited to just our own applications. We can develop video tutorials for pretty much anything. We've seen the many ways that different end users try and accomplish tasks, and can help you help them navigate through the information resources they use daily.
Finished videos can be distributed via a YouTube channel, as we've done with the above, embedded in a search application, as we've done with http://archives.ufa.com/help, added to your intranet, or almost any other means you choose.
Recording a video can be challenging! Choosing the software to use, writing a script, recording and editing the final result, and then publishing it online all takes time. We have the tools, expertise and time to do this. We would always work with you to determine the aspects of your site or the records that you wish to showcase.
Why not let us help you make sure your end users can get the most from your online search interfaces! Contact us to discuss the possibilities today.